1. Do you offer Express Shipping?
Certainly! Please see shipping options. We're fans of USPS Priority Express. However we ship the majority of our packages USPS Priority mail which takes 1-3 days. The rest go UPS.
2. Do you ship to military bases?
Why, yes! Yes, we do! Please see the boxes that we have created with items that are acceptable for military bases anywhere in the world . We will ship these out USPS! Depending on the country, we made need to make some appropriate substitutions.
3. What's the deluxe gift packaging?
We'll make sure your items are nestled in a white gift box filled with green shred and then bowed with sporty organza or tulle ribbons. If some of your items will not fit in our largest gift box, we will figure something out! For summer camp season we use one of our Mirth in a Box drawstring backpacks as a container (camps are not fans of excess packaging).One thing you can count on is we will bend over backwards to make sure you are happy.
4. What is birthday packaging?
To our regular gift packaging we add a birthday cake hat, a pack of trick candles and 3 mini champagne bubbles to help the birthday person celebrate in style!
5. I'm still confused! Can I email you? Or call you?
Of course!!! Our office phone 877-466 4784 or 203 292-9290. Gay's cell is 203-339-1799.
6. What if you are out of something I ordered?
If it is a minor part of a box (say the foam geometric puzzle), we'll replace it with something of similar or greater value. Our website should not show unavailable items, however, in the unlikely event that does happen, we will contact you either through email or the phone and take our cue from you!
7. Do you ship overseas?
Sadly, we do not. We hope to someday. We can ship to military bases.
8. Do you ship to PO Boxes?
Actually, we can. We will take the package to the post office. Usually USPS Priority is faster than UPS. Really.
9. How often do you create new boxes?
Whenever we think of one! And we think alot! Suggestions welcome!
10. I'm having a Bar Mitvah/Wedding/Special Occassion.
Can you make a custom box for me to give to my guests?
Yes! We can work with you to create a truly unique party favor box! Good times!
11. Do you do fundraising?
Call us at 877 466 4784 (877 GO MIRTH) and we'll brainstorm!
12. How do I set up a future deliver?
In the lower right hand corner of the shipping options page, you'll see and area to put a future ship date-fancy! If no date is selected we ship the package out ASAP. If you order by 3 PM EST, it will go out that day (and maybe if you order later depending on how many orders we have that day). If I'm able I'll even come in on Saturday morning and ship out a package that comes in late Friday.
13. What if something is broken or doesn't work?
We want you to be happy! Please see our generous returns, refunds and credit policies.
14. May I send packages to 2 or more addresses in one transaction?
YES! YES! YES, you may!!!