We will do everything in our power to deliver a pleasant experience with Mirth in a Box. If any of the items in the box are damaged or don't work, please contact us at either customerservice@MirthinaBox.com or 1 877 GO MIRTH (9-5 EST) within 7 days of delivery to discuss a replacement, refund or credit. We want to keep you smiling!
Orders received by 2:30 PM EST will go out that same day. All boxes will be shipped from our CT warehouse within 24 hrs of receipt of order, Monday through Friday. Our last UPS pick up is late afternoon EST. Orders placed on weekends or holidays will be shipped the following business day.
Mirth in a Box uses UPS ground ( 1-5 business days for continental US, UPS Second Day Air )and USPS Priority & Priority Express to send most packages. Shipping costs are based on the price of the items you send and the UPS/USPS service that you choose. Deliveries to Hawaii & Puerto Rico take a day or two longer. All boxes shipped to US military bases, both domestic and overseas, will be sent via US Postal Services Priority Mail as will some of the camp care packages and all packages sent to PO boxes. In fact, if we think you will get you goods quicker if we use the United States Postal Service, and we can leave the office, we'll take the package to the post office.
UPS views the following days as non business days: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving (yeah), Christmas, and New Years Eve. We do not ship out on the Wednesday before Thanksgiving (cooking!). Saturday and Sundays are not considered business days either though USPS delivers on Saturdays.
Shipping to colleges and universities: Most schools have a mailroom to which the packages are shipped. Please let your student know that a package will be arriving so s/he will check at the mailroom! Do include the street address of the school as well as the college box number. UPS does not ship to PO Boxes. We'll take those orders to the post office.
Continental United States per address shipping charges:
0- 29.99 is $8.95
30.00-49.99 is $9.95
50.00- 99.99 is $12.95
Over $100.00 is free!
Alaska/Hawaii/PR per address shipping charges
0-49.99 is $34.95
50.00-99.99 is $39.95
100.00- 199.99 is 49.95
Over 200.00 is $59.95
Canada per address shipping charges (we fill out the customs forms & take these orders to the friendly folks at the Post Office)
0-49.99 is $12.95
50.00 - 99.99 is $15.95
100.00-199.99 is $19.95
Over 200.00 is $24.95
UPS 2nd Day Air
Guaranteed by UPS. If an order is received by 3 PM EST on a Monday, the package will arrive on Wednesday.
Continental United States per address 2 Day Air
0-49.99 is $29.95
50.00-99.99 is $34.95
100.00 - 199.99 is $49.95
Over 200.00 is $59.99
AVAILABILITY AND FEES
We reserve the right to substitute an item of equal or greater value if out of stock or discontinued. If the out of stock item is an add in, we will contact you by phone or email with in one business day.
Sales tax of 6.35% on items shipped to CT.
Incomplete addresses may incur additional fees.
More questions? Call us and we'll be glad to help! 877 GO MIRTH.
Hope we covered all your questions! Feel free to call 203 292 9290 (office phone) or in an emergency 203 339 1799 (Gay's cell phone).